Dr. Catherine Dooley

Consultant Clinical Psychologist

I have worked in the NHS for many years and still provide clinical services on an agency basis in local mental health trusts. I have regular supervision from colleagues locally.

I can be contacted by e mail – This email address is being protected from spambots. You need JavaScript enabled to view it.. My personal work phone number is 07759 655570 but I may not answer this immediately. Messages can also be left at Fountain House (01372 363 111).

Location/Timing of Appointments

I work primarily at Fountain House, Leatherhead at times agreed with the individual client. I can provide home visits and may charge for travel time, if necessary in terms of distance/time. I can provide late appointments.

Informing GPs

I always inform the GP about my contact with any clients. I am very happy to restrict this to the bare minimum if people are concerned about how much personal information is divulged. All correspondence would be shared with the client

Charges

Charges are  based on hourly rates and will be invoiced monthly; payment is preferred through BACS (Bank account details: JGC Consult Ltd

Sort Code 40-46-22; Account Number 61584324). Cheques should be made out to Dr. C Dooley. Payment is expected within one month and an additional charge may be made for late payment.

If you do not attend the appointment without good reason and do not inform me 24 hours in advance I may charge for the appointment as I would incur room hire and travel costs.

Privacy Notice

This Privacy Notice was produced on 25 May 2018  (but updated October 2018) after the law changed with regard to how organisations and small businesses have to protect your ‘data’ (personal details and records) and this is called the General Data Protection Regulation or GDPR (Europe) and The Data Protection Act 2018 (UK). The following summary highlights how GDPR is being implemented, by explaining why confidential information is held and how this is protected https://ico.org.uk

It is assumed that by engaging with this clinical psychology service you are consenting to records being kept

  • Keeping records is an essential component of healthcare, which helps in understanding how best to help and forms the basis of any reports needed
  • Confidentiality is maintained at all times (i.e. your information is not shared) unless there are exceptional circumstances such as risk to yourself or others, when other services such as your GP or police may be contacted without your consent, as this is a professional obligation; see The British Psychological Society, Generic Professional Practice Guidelines www.bps.org.uk
  • Consultation notes and questionnaires will be held for varying lengths of time depending on the content (and then carefully disposed of)

E.g. some records may be held indefinitely if there were any issues of concern that could lead to police investigation in the future

E.g. mental health records are subject to special legislation e.g. children’s records are kept until age 26 and adult records for 8 years after the last contact with the service Www.gov.uk/government/publications/records-management-code-of-practice-for-health-and-social-care

  • All information recorded on paper will be securely stored in a locked filing cabinet and if this has to be transported outside of the office, great care will be taken in other premises and likewise locked in a filing cabinet
  • Confidential digital information will be stored in a secure cloud service offering high levels of security
  • Confidential information sent via the internet will be encrypted and password protected, with the password sent separately by text
  • Letters sent by surface mail e.g. to GP’s, will be clearly marked Confidential
  • Personal supervision is to maintain the quality and clinical effectiveness of the clinical service provided and for this there may be sharing of confidential information but not anything that could lead to identification of any individual.
  • All electronic devices (e.g. computer, laptop and phone) and used to access stored information will themselves be password protected
  • Right of access called a ‘subject access request’ or SAR can be made for copies of letters but there may be an administration charge if all records are requested, as these may be ‘excessive’. These will be provided within 1 calendar month of the request being made.
  • In the event of death or incapacity of the therapist, arrangements have been made for records to be held by a named professional colleague who will continue with the above obligations.
  • This Privacy Notice will be subject to review, as needed or annually by 25 May.
  • This service is registered with the Information Commissioner’s Office
  • Enquiries please contact the Data Controller by email